Isha Sood

Background

About Isha Sood

I am a results-driven Business Analyst & QA Specialist with 8+ years of experience in software development, quality assurance, and business process optimization. Working across Agile and Waterfall environments, I specialize in bridging the gap between business and technology, ensuring seamless product development and delivery. Business Analysis Expertise Gathering & analyzing business/technical requirements Process modeling, workflow optimization & impact analysis Creating user stories, acceptance criteria & backlog refinement Stakeholder collaboration & cross-functional team coordination QA & Testing Excellence Test planning, execution & automation (Functional, API, UAT, Regression, Mobile) SAAS & ERP application expertise across multiple industries ITIL frameworks, release management & CI/CD pipeline knowledge As a Certified Scrum Master (CSM) and Product Owner (CSPO), I bring a deep understanding of Agile best practices, software testing, and business process improvements. Whether it’s optimizing test strategies or defining business requirements, I help teams deliver high-quality, user-centric solutions efficiently. Open to opportunities in Business Analysis, QA, and Agile-driven roles! Let’s connect.