ISSON SAM CHACKO

Background

About ISSON SAM CHACKO

Hello I'm Isson Sam Chacko a passionate hospitality professional with a strong foundation in International Hotel Management. I thrive on delivering exceptional customer experiences and take pride in my ability to ensure every guest leaves with a positive impression. My journey in the hospitality industry began with my education at Munnar Catering College where I obtained a Diploma in International Hotel Management achieving a commendable 76%. Complementing this I also hold a Diploma in Indian and Foreign Accounting showcasing my versatility in both operational and financial aspects of the industry. Over the years I have honed my skills through hands-on experience in various roles. As a Captain at Giovanni Restaurant in Kuwait I've been instrumental in managing payments and providing top-notch customer service. My passion for creating memorable dining experiences and fostering a warm inviting atmosphere has significantly contributed to increased footfall and revenue. During my tenure as a Food & Beverage Service Associate at Sheraton Grand Bangalore Brigade Gateway I had the privilege of serving guests with professionalism and meticulous attention to detail. From organizing and executing banquets to resolving guest concerns promptly I always ensure that our guests' needs are met beyond their expectations. My industrious nature led me to undergo rigorous Industrial Training at Sheraton Grand Bangalore Brigade Gateway. This exposure allowed me to gain insight into various hotel departments from the front desk to food service. Through this I learned to operate hotel management systems efficiently and effectively address guest inquiries. I possess excellent communication skills fluency in English Hindi Malayalam and Tamil which enables me to connect with guests from diverse backgrounds effortlessly. My commitment to continuous learning and training has enabled me to maintain consistent service standards driving guest satisfaction and loyalty. As I look forward to new challenges and opportunities in the hospitality industry I'm eager to collaborate with like-minded professionals and organizations that share my passion for excellence. If you're seeking a dedicated and adaptable team player with a proven track record of providing unparalleled guest experiences I'd love to connect and explore potential synergies. Let's connect and together let's elevate the hospitality experience to new heights