Ivan Gainneos
Senior Account Manager | Focused on Client Success & Business Development at Invisia. Delivering Value Through Strategic Client Partnerships at Invisia
Based in Las Vegas, United States
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Seniority
Other
Department
Other
Location
Las Vegas
Industry
Outsourcing and Offshoring Consulting
Company size
62
Contact information
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i•••••••@invisia.us
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Background
About Ivan Gainneos
Experienced Manager with a demonstrated history of working in the Information Technology Customer service and software sales Industries. Serving Enterprise and SMB Saas based software channel sales/renewals escalation management handling multiple clients including (distributors and resellers) Providing end to end support interaction pre/post sale(onboarding deployment training) Skilled in Project Management Customer Service Management Managing Technical Support Escalation Management and Performance Management. Strong information technology professional with effective clear communication with a strong sense of ownership working towards customer/client satisfaction. Effectively tracked analyzed project life cycle(Jira) using scrum methodologies. Proactive detail-oriented Time management skills with a strong sense of ownership and capability to learn quickly on the job. Proficient in MS Office applications
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