Seniority
Director
Department
Customer/Client Service
Location
Kansas City
Industry
Education
Company size
22
Contact information
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j•••••••@flintk12.com
Phone
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Background
About Jacob Edington
Innovative Customer Success leader at the intersection of education and technology, currently driving growth and adoption at Flint - a fast-scaling AI platform reshaping how schools safely use AI in the classroom. With a background spanning higher education, EdTech, and B2B SaaS, I specialize in building systems that scale, from designing customer journeys in HubSpot to launching tools that streamline onboarding, retention, and support. At Flint, I bridge the gap between Sales, CS and Product by advocating customer insights directly into our roadmap and improving backend workflows that impact both user experience and internal efficiency. My work is rooted in empathy, strategy, and a deep understanding of education systems. Whether it’s empowering schools to maximize Flint, mentoring teams, or collaborating cross-functionally to deliver new features, I’m focused on solutions that create measurable impact and long-term value.
Decision-makers
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Sanskar Agrawal
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