Jake Warren

Background

About Jake Warren

I am a Customer Support leader in the Software Industry who values the employee experience just as much as the customer experience. I firmly believe if you focus internally on conditions such as trust, communication, diversity, and culture, the external experience will naturally be world class as a byproduct. I see my success as being dependent upon the success of those around me in my organization, and I have a passion in helping others achieve their goals and providing unique opportunities for my teams that match both company needs and employee interests. I have a knack for problem solving, especially when it involves data, and have a natural curiosity to seek an understanding of systems from the ground level up. This trait has provided me with a strong level of knowledge when it comes to data structure and being able to accurately and confidently report on department KPIs, ultimately discovering themes and trends that help guide and inform strategic business decisions.