Jan P. Soyez

Background

About Jan P. Soyez

My personal Headline Experienced: Being asked to describe my key strengths as a senior manager, I would describe myself as a generalist with high empathy and strong implementation skills, although being familiar with strategic topics. I would like to emphasize my exceptional customer and service orientation as well as my analytical and conceptual abilities. • 21 years of sales, account- and operations competence including leadership responsibility in the BPO Industry • Proven successful acquisition of customer service BPO deals at international level • Proven successful expansion and control of international key accounts • Has a high level of "working culture fit" in east and west europe incl. Russia and US • > 7 years of proven experience in developing forain and german clients in eastern and western europe • > 9 years of development and leadership experience of international teams and sites • Digital Transformation, Artificial Intelligence, consulting and implementation experience in the Product Process, Customer Care, Logistic (Product Development, Automation, Bots, Process Consulting, Design and implementation of business development structures) • International geographically flexible and language skills in russian, english and german business fluent