Janelle Somera

Background

About Janelle Somera

As a Talent Acquisition Partner at rTriibe, I help connect freelancers with employers who need their skills and expertise. I use my oral communication and problem-solving skills to source, screen, and match candidates with suitable projects and opportunities. I also handle client and freelancer feedback, complaints, and concerns, ensuring a smooth and positive experience for both parties. I have over seven years of experience in customer service, quality assurance, and virtual office assistance, working for various companies such as Visiting Angels, JPMorgan Chase, and Alorica. I have demonstrated my ability to handle complex and diverse tasks, such as managing calendars, troubleshooting online applications, handling escalations, and conducting quality audits. I am passionate about learning new skills and technologies, and I am always eager to take on new challenges and responsibilities. My goal is to excel in my career and contribute to the growth and success of rTriibe and its clients.