Jason Carmichael

Background

About Jason Carmichael

Driven and strategic IT leader adept at managing multiple projects and initiatives, identifies technology solutions to maximize resources and streamline operations, improving financial position. Effective communicator, leads cross-functional projects and builds high-performance teams, imparting knowledge to positively impact culture and productivity. Leverages opportunities and minimizes risk to strengthen operational performance. Examples of my achievements include: • Slashed expenses $1M annually by consolidating technology resources. • Decreased ticket resolution time over 300% during lower staffing periods.• Turned around project performance, achieving 90% completion at or under time and budget.• Saved $100K monthly by improving operational efficiency through new process, data capture and analysis. • Automated industry manual processes, improved data availability, reporting and staff productivity. • Established software management processes and mitigated financial risk, avoiding massive penalties and fees. • Repositioned human capital and retained key talent while adhering to budget constraints.• Delivered over $250K in annual key savings by launching mobile SaaS technology and data solution.• Instituted analytics tool improving decision-making, driving performance and saving on consulting fees.• Launched team centered employee development program, increased employee engagement and satisfaction.Specialties:Product Owner, Project Management, Strategic Planning & Execution, Process Improvement & Automation, Requirements & Business Analysis, Change Management, Cross-Functional Collaboration, Data Management, Business Intelligence & Analytics, System & Application Administration, Customer Service & Support, Resource Optimization, Performance Management, Risk Assessment & Management, IT Vendor & Software Asset Management, Budget Management, Team Leadership & Development,#ONO