Jason Murphy

Background

About Jason Murphy

Experienced Service Owner with a diverse background spanning over 15 years in Telco services, network management, sales, operations, and retail. I bring deep expertise in mobile sales and management, honed through years of leading high-performing teams in flagship telecom retail environments and driving revenue growth across mobile product lines. I specialise in delivering seamless service management, optimising operations, and driving customer-focused innovation. Currently, as a Service Owner, I ensure efficient service delivery and continuous improvement to meet evolving business needs. My previous roles include Network Service Manager, where I oversaw critical services, and Sales and Operations Manager, where I streamlined processes and enhanced overall performance. Earlier in my career, I spent eight years managing flagship retail telecom stores, where I developed a strong foundation in leadership, team development, and operational excellence; along with a deep understanding of mobile sales strategy, customer engagement, and frontline execution. I thrive on solving complex challenges, improving efficiencies, and delivering value through a customer-centric approach.