Jay Pathak

Background

About Jay Pathak

Hello! I'm Jay Pathak, a passionate IT professional with over 6 years of diverse experience in technical analysis and system administration. My journey through the world of IT has equipped with a robust skill set, from coding in languages like C++ and Python to developing complex web applications with React.js and Django. I thrive in environments where I can troubleshoot complex issues and lead projects to successful completion. In my current role as a Technical Support Representative at Access Communications, my focus has been on resolving sophisticated technical challenges, enhancing customer satisfaction. One of my proudest achievements? Training new staff and transforming them into confident contributors within our team. My background as a Senior ICT Technician in New Zealand saw me managing cross-functional teams and achieving record-breaking sales through strategic planning and sales analysis. I pride myself on my adaptability and communication skills, which have been honed through years of experience in diverse settings. With hands-on experience in various programming languages such as Node.js and C# and cloud platforms such as Azure and AWS, as well as CI/CD pipeline creation, I am eager to contribute my technical abilities to a dynamic IT environment. Beyond the technical realm, I am constantly striving to improve processes and outcomes through critical thinking and leadership. Feel free to connect with me to discuss how I can leverage my skills to meet your IT challenges!