Jay Richie

Background

About Jay Richie

I bring 30 years of progressive leadership experience, guided by competencies in sales management and customer service. I am currently a Live event team manager for Bearcom. This very unique position allows me to travel and provide Radio's and communications for PGA events throughout the United States. Prior I was the Club Manager with 24 Hour Fitness for four years, I successfully provided all membership, fitness, and service functions within the club while focusing on creating a superior member experience and team environment. As a result of my highly motivating leadership style, I earned the club favorable net revenue, club operating profit, and labor spend with positive year-over-year growth. I am skilled in the hiring, training, and development of high-performance teams, and earned the club the highest JD Power and Associate’s score in the region for the last two years. Between 2001 and 2010, I worked in the wireless/telecom industry, spending four years as a Regional Manager with Wireless Retail, three years as a District Manager with Sprint Nextel, and one year as a Sales Manager with Cricket. My professional expectations involved launching new points of distribution, overseeing multiple retail stores, and managing hundreds of sales reps, trainers, and managers – all the while entrusted to grow retail sales while developing teams and providing excellent customer service. During my time with Sprint Nextel,I earned the award for #1 District Manager in the Nation, not only for my service but for my ability to maintain profitability and team morale. I earned formative career experience with PING Golf, spending more than five years as their Education and Training Coordinator focused on initiating, organizing, and conducting training for Sales, Club Fitting, Customer Service, and Repair personnel. My team coordinated and led more than 100 seminars for Sales Accounts during my tenure. I hold a Bachelor of Arts degree in Human Performance and Sports from Metropolitan State University of Denver. I also served as Operations Specialist Second Class with the United States Navy, and was honorably discharged.