Jeevitha Jagadish
Managed IT Services Engineer at Gbm
Based in Dubai, United Arab Emirates
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Seniority
Other
Department
Other
Location
Dubai
Industry
IT Services and IT Consulting
Company size
2.3K
Contact information
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j•••••••@gbmme.com
Phone
5 credits+971 ••• •••• ••••
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Background
About Jeevitha Jagadish
With over 9 years of experience in IT operations delivery and management, I am a strategic and results-oriented professional specialising in service delivery, command center operations, and incident management. I excel in real-time operations monitoring, incident handling, performance reporting, crisis management and ticket handling with experience using different ITSM tools like, HPSM, Maximo, ServiceNow, Symphony.Equipped with an MBA from CMS Jain University, I am recognised for my proactive leadership skills, strong communication skills, stakeholder engagement, precise documentation and commitment to operational excellence. My skill set includes ITIL, AWS cloud foundation, SLA adherence, Agile Delivery and crisis management, underpinned by a strong ability to multitask and deliver under tight deadlines.
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