Jeff Evaul

Background

About Jeff Evaul

Manages the Strategic Services team within the HRCOE; Accomplished consultant, manager and strategic business partner. Proven history of outstanding strategic planning, project management and leading teams to accomplish corporate goals. Areas of expertise include: benefit administration, employee relations, compliance, payroll/HRIS systems and administration, strategic planning, training, professional development and business process improvement. Responsibilities • Manages and guides the strategic services team to reach for subject matter experts to help with counseling clients on Human Resources policies, procedures, performance management, recruitment, employee relations issues, and matters relating to employment law. • Ensures quality products and services are provided to all clients through the direction of the strategic services team. • Recruits, selects, hires, evaluates, and ensures training of the strategic services team to meet the needs of providing quality service to the client base. • Counsels and develops staff for personal and corporate advancement through training programs, workshops, and other educational resources. • Observes and evaluates performance of the strategic services team to ensure that client training programs meet established quality standards. • Regularly visits all field locations in the assigned territory to provide coaching, feedback, and development of HR Team. • Monitors turnover and other employment issues that impact field operations; designs and implements strategies for continual improvement. • Evaluates product effectiveness. Escalates product and process issues to internal partners and develops appropriate process improvement strategies. • Monitors the achievement of projected targets. Implements strategy to support achievement of goals. • Partners with business units to monitor and ensure that processes support expansion of the strategic services team of sales, attainment of revenue targets, retention of existing clients, management of client discounts, and maintenance of quality service standards. • Ensures that the strategic services team keeps abreast of trends and changes in Human Resources legislation and/or makes recommendations for product enhancement to keep client practices and policies in compliance with federal, state, and local governmental agencies. • Assists area the strategic services team to develop appropriate strategies for clients relative to utilization of the service and recommends solutions from simple to complex HR issues.