Jeff Walsh

Background

About Jeff Walsh

As a people-first IT leader, I've always believed that technology succeeds when people thrive.Over the past two decades, I’ve led diverse teams across government, private sector, and global enterprises — driving cloud modernization, AI adoption, and enterprise system transformations. Today, I serve as Director of Business Application Services at Service New Brunswick, where I lead a senior development team supporting Provincial Justice and Public Safety departments.One of my proudest achievements has been fostering trust and collaboration — improving team engagement by 33% while modernizing critical infrastructure for thousands of users. I believe that high-performing teams are the true foundation of successful digital transformation.Throughout my career, I've delivered multimillion-dollar initiatives, such as negotiating a $20M M365 renewal contract and leading large-scale RFPs for ERP modernization. Along the way, I've cultivated a passion for emerging technologies, cloud strategies, and technology rationalization — helping organizations maximize their investments and streamline complexity.Recognized as one of 100 participants in the Emerging Leaders Program (selected from over employees), I bring a continuous learning mindset, executive collaboration experience, and a relentless focus on aligning IT strategies with business goals.