Jeffrey Abarquez
Customer Support Specialist at Taskus
Based in United States
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Seniority
Staff
Department
Customer/Client Service
Location
United States
Industry
Outsourcing and Offshoring Consulting
Company size
42K
Contact information
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j•••••••@taskus.com
Phone
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Background
About Jeffrey Abarquez
Technical Support Coordinator | Customer Support Specialist | Service Coordinator & Admin Assistant I bring 7+ years of experience in the healthcare industry and 1+ year in BPO customer support, combining technical expertise and excellent customer service. Skilled in CRM platforms (Odoo, Salesforce, Zendesk), Oracle-based order management, and troubleshooting, I help teams deliver fast, accurate solutions that keep customers satisfied. I consistently maintain top KPIs, resolve issues on first contact, and contribute to process improvements that boost team performance. Certified in Google IT Support and AWS Cloud Practitioner, I thrive in fast-paced environments and excel at problem-solving, cross-functional collaboration, and creating seamless customer experiences. Let’s connect — I’m open to opportunities where I can apply my technical skills, service coordination experience, and passion for customer success to help your organization grow.
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