Verified recordMedical Equipment Manufacturing

Jessica Nothacker

Technical Support Specialist Ii at Quidelortho

Based in United States

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Seniority

Staff

Department

Information Technology

Location

United States

Industry

Medical Equipment Manufacturing

Company size

3.9K

Contact information

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j•••••••@quidelortho.com

Phone

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Background

About Jessica Nothacker

Technical Support Specialist II with a strong foundation in biological sciences and expertise in rapid antigen, molecular, and PCR assays, as well as ELISA and cell culture applications. I provide daily troubleshooting and technical guidance via phone and email, helping customers resolve complex issues with clarity and confidence.With experience in Salesforce, MasterControl, Five9, and Microsoft Office platforms, I combine technical proficiency with a customer-first mindset to deliver responsive, accurate, and empathetic support. I take pride in translating scientific details into actionable solutions for researchers, lab techs, and healthcare professionals.Graduated from Ohio University in December 2019 with a Bachelor’s Degree in Biological Sciences, and I am continuously driven to deepen my knowledge in diagnostics, life sciences, and customer experience.

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