Jill Johnson
Head of Service Operations at Cambridgeshire County Council
Based in Sheringham, United Kingdom
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Seniority
Director
Department
Public Administration & Safety
Location
Sheringham
Industry
Government Administration
Company size
2.7K
Contact information
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j•••••••@cambridgeshire.gov.uk
Phone
5 credits+44 ••• •••• ••••
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Background
About Jill Johnson
Innovative and experienced Manager with excellent demonstrable leadership skills at a senior level, developed over 25 years of working in Learning Disabilities within the Local Authority and Health sectors. I am highly motivated by new challenges and opportunities to develop myself further professionally, and committed to delivering high standards of practice, quality and service delivery to people who use the learning disability services. Skills and attributes Qualified and Registered Social Worker who demonstrates personal and professional resilience, high standards of Social Work practice, informed and underpinned by Social Work England Professional Standards and BASW values and ethics. Passionate about co-production with people with lived experience of social work and carers to achieve positive change. A strong and established leader and Manager with a demonstrable ability to understand and navigate the complex organisational arrangements, including the management of CPFT staff and the pooled budget within the integrated service. Excellent communication skills allowing me to quickly forge collaborative working relationships with internal and external partners at all levels, to enhance and improve service standards and delivery of good outcomes for people with a learning disability and / or autism. Proven management oversight of complex cases, with an ability to critically reflect, and support the team and service to develop practice, manage and promote positive risk taking and improve outcomes for individuals, in line with legislation. Ensuring the service delivers high quality health and social care services, monitoring and reporting on performance in line with CQC and clinical governance arrangements A wealth of experience in undertaking complex investigations, analysing findings, making recommendations for and following through on service improvements in areas such as complaints, MP enquiries, LGSCO enquiries as well undertaking investigations in respect of formal HR processes, fitness to practice and chairing formal HR Hearings Excellent organisational skills and an ability to deliver to deadlines ‘Can do’ and solution focused approach to influence change and overcome barriers / challenges
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