Joanna Biddolph

Background

About Joanna Biddolph

I help independent businesses, charities and people avoid, mitigate, prepare for, manage, and recover from crises that might affect their reputations. I offer crisis management workshops to help clients identify risks and plan to minimise their impact, to safeguard reputations. I prepare crisis management plans so businesses and charities know what to do, what to say, how to say it and when. It has been proven over and over again that, if a crisis is well-managed, the business will emerge with its reputation enhanced. Getting it right, from the start, is crucial; you might never be able to catch up. I also help clients build their reputations to build success, providing strategies they can implement themselves (which saves them money) or implementing those strategies (which means the job gets done). As a journalist, I write about travel (particularly in and near London) and food (I'm permanently hungry to know about trends). I also write about the irritations and realities of life, from askance and with humour. My background is in party politics, pressure group campaigning, lobbying, media relations and corporate communications. Crisis communications have featured throughout my career - from working through general elections to running a 24-hour press office in the aftermath of the Bishopsgate bomb in the City of London in 1993 to working, with colleagues, on airline crises. Specialties: Corporate communications; crisis avoidance; crisis preparation; crisis management; crisis recovery; media training. Crisis plans and protocols. Handbooks, systems and processes that improve business efficiency and reputations. Writing to build corporate reputations including websites, blogs, newsletters and articles.