Joanna Goodwin
Head of User Centred Design and Delivery at Gwasanaethau Cyhoeddus Digidol Cymru Digital Public Services Wales Dpsw
Based in Newport, United Kingdom
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Seniority
Director
Department
Public Administration & Safety
Location
Newport
Industry
Government Administration
Company size
26
Contact information
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j•••••••@digitalpublicservices.gov.wales
Phone
5 credits+44 ••• •••• ••••
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Background
About Joanna Goodwin
I’m a digital leader with more than 20 years’ experience public service across local, regional, and national government. My focus is on designing products or services that truly meet people’s needs - inclusive, sustainable, and accessible by default. I’m passionate about using design to make government simpler, fairer, and more human. My specific interests include user-centred design, accessibility, bilingualism, and sustainable digital practices. I’ve published two books with peers: Trio Writing – on improving bilingual design in public services Access for All – a call to action for leaders to understand the importance of digital accessibility I am always open to collaboration and new ideas that help shape better, more inclusive digital services.
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