John C. Agudelo
Information Technology Manager at Hoffman Estates Park District
Based in Chicago, United States
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Seniority
Manager
Department
Information Technology
Location
Chicago
Industry
Recreational Facilities
Company size
159
Contact information
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j•••••••@heparks.org
Phone
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Background
About John C. Agudelo
Established leader with over twelve years extensive IT experience consisting of technical engineering as well as operational management. Experience includes managing hardware/software integration and deployment, engineering, and implementation. Microsoft Certified Professional (MCP NT Workstation 4.0) August CompTIA A+ Certified Technician January Toshiba Authorized Technician January Ability & Initiative to work without supervision, research problems independently to find the root cause. Good communication skills with emphasis on the sharing of knowledge through peer training and written documentation. Creative troubleshooting, excellent at problem solving and multi-tasking. Concerned and focused about providing positive customer service, quality, and team attitude. Organized and committed to continual improvement of one’s self as well as the team. Specialties: Mobile devices: iPhone, iPad, Blackberry, Android, Windows Imaging: Norton Ghost, ImageX Email: Lotus Notes 6.5/7.0/8.5 Outlook Office Suite: Microsoft Office 2003, 2007, 2010 OS: Windows 7, Windows XP, 2003 Server, 2008 Server Call Tracking: Remedy 7, Service-Now Misc. Applications: Adobe Acrobat Professional, Adobe Photoshop
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