John Knoops

Background

About John Knoops

Manage risk, maximize cash collection, whilst maintaining excellent customer relations! Head of the Regional Accounts Receivable department (Credit & Collection),> 29 years of experience in an International Business environment. Main duties- To establish and monitor policies and procedures that will help the company meet its sales- and risk management goals- Establishing and communicating department goals and performance results to subordinates- Keep policies and procedures current, and communicate them to the subordinates and to other affected parties- Monitoring and evaluating active accounts to reduce or prevent bad debt losses- Control the costs to operate the credit and collection functions- Convincing senior management when opportunities present themselves to invest in technology that can help the credit department cut costs, accelerate the decision making process, and/or improve the quality and consistency of credit decisions being made- To listen to input from sales and sales management and then look for ways to help the sales department achieve its goals without damaging the department's ability to manage risk and control payment delinquency to acceptable levels- To staff the department, train its employees and delegate work to meet senior management's expectations and the market's requirements- To meet corporate standards relating to managing subordinates, avoiding conflicts of interest, communicating with customers, and interacting with peers and superiors- To actively support employee growth through training, performance reviews, mentoring and coaching.