Johnathon Lebron

Background

About Johnathon Lebron

With over 14 years of combined experience in customer service, technical support, and nuclear reactor operations, I am a versatile and adaptable professional who thrives in challenging and dynamic environments. As the Chief Operating Officer at Designed Alliance, I support a team of visionary change agents who provide professional development coaching and training to individuals and organizations whose ultimate goal is to uplift humanity for the better. As the Customer Service Manager at Chiron America, Inc, I assess the service needs of clients and connect them with the correct provider, ensuring high-quality customer experience and satisfaction. I also create and maintain a directory of service providers and resources, a database of clients and client needs, and a system of recommendations and follow-ups to address ongoing service issues. I leverage my technical expertise, interpersonal skills, and problem-solving abilities to build and maintain good relationships with service providers and clients, and to expand the list of resources and providers to assure there are no gaps in services.