Joi Soles

Background

About Joi Soles

As a Customer Service Specialist at Conduent, I use my skills in claims review, communication, and problem-solving to provide quality service to clients and customers. I have over 2 years of experience in customer service sales and insurance verification, working with companies such as AmeriSave Mortgage Corporation and Benevis. I have a background in business, management, marketing, and media studies, which helps me understand the needs and expectations of different audiences and markets. My mission is to deliver excellent customer service, resolve issues efficiently, and contribute to the success of the team and the organization. I value learning, collaboration, and diversity, and I seek to bring my unique perspective and experience to the Customer Service Specialist role at Conduent.