Jonathan Cladder
Team Leader Customer Service Benelux at Solenis
Based in Warsaw, Poland
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Seniority
Other
Department
Other
Location
Warsaw
Industry
Chemical Manufacturing
Company size
7K
Contact information
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j•••••••@solenis.com
Phone
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Background
About Jonathan Cladder
Experienced and driven Team Leader with a proven track record in customer service and operational excellence. Currently leading the Benelux Customer Service team at Diversey, where we operate as the heartbeat of the organization — connecting sales, logistics, pricing, and data teams to ensure smooth and accurate order fulfillment. With a background in both people leadership and hands-on operations, I manage a team of 16 professionals in a high-demand environment, focused on precision, problem-solving, and client satisfaction. From SAP order flows to claims handling in Salesforce, I lead with clarity, energy, and a customer-first mindset. Previously held leadership roles at Alorica and Microsoft, where I supported international clients and drove continuous team development. Open to connecting, learning, and collaborating — let’s grow together.
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