Jonathan Kaufmann
Lead Learning Performance Advisor at Airbnb
Based in Dublin, Ireland
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Seniority
Other
Department
Other
Location
Dublin
Industry
Software Development
Company size
72K
Contact information
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j•••••••@airbnb.com
Phone
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Background
About Jonathan Kaufmann
With robust and diverse experience in risk, case management, and education, I pride myself on helping advance the culture of trust in the sharing economy by educating effective, passionate agents. I train teams to handle incoming customer complaints, dealing with emergency situations, and creating investigative reports with citations, all while providing customer service that is of the highest caliber.
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