Jordan B.

Background

About Jordan B.

As a Warranty Service/Early Intervention Representative with Tarion, I specialize in mediating disputes between homeowners and builders, ensuring compliance with new home warranty standards. My role involves addressing warranty concerns through proactive problem-solving, root cause analysis, and effective contract review, fostering trust and resolution across stakeholders.With a deep understanding of building construction practices and Ontario Building Code regulations, I have completed technical courses and exams through the Ministry of Municipal Affairs and Housing. This expertise enables me to excel in compliance monitoring, risk assessment, and stakeholder engagement, complemented by strong skills in public speaking and customer relationship management.I have a proven track record in conflict resolution and alternative dispute resolution, consistently achieving positive outcomes in complex and escalated scenarios. My focus on early intervention allows me to identify and address potential issues before they escalate, ensuring smoother resolutions and stronger relationships.