Joshua McBride

Background

About Joshua McBride

I am an IT professional with over 12 years of experience specializing in system upgrades, IT infrastructure management, and healthcare IT support. My career is built on improving IT operations, optimizing systems, and delivering top-notch customer service. I thrive on managing complex IT hardware and leading critical software upgrades to ensure smooth, secure, and efficient technology environments.At HCLTech, I manage and support IT hardware, including laptops, desktops, telecom systems, and servers. I’ve successfully coordinated system upgrades, provided comprehensive training, and reduced system downtime, which has greatly improved productivity.Previously, at Ascension Technology and Ascension Information Services, I honed my skills in network administration, system security, and end-user support. I led the transition from Windows 7 to Windows 10 for over 500 user profiles, streamlining operations and enhancing security. I am proficient in using Active Directory for managing user accounts and workstations, which has significantly improved system organization and security.My educational background includes an Associate of Arts in IT/Networking from the University of Phoenix. Additionally, I am certified in Architecting with Google Compute Engine from Coursera, underscoring my commitment to continuous learning and professional growth.With a solid foundation in IT, a passion for solving complex problems, and a dedication to excellence, I am eager to continue driving innovation and efficiency in my next role.