Joshua Mims
Director, Sales and Solutions Architect Cgs (Computer Generated Solutions) at Cgs Israel Computer Generated Solutions
Based in United States
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Seniority
Other
Department
Other
Location
United States
Industry
Outsourcing and Offshoring Consulting
Company size
23
Contact information
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j•••••••@cgs.co.il
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Background
About Joshua Mims
Professional Summary: Results-oriented professional with 14 years of experience in adult learning, global training, and Business Process Outsourcing (BPO). Proven track record in launching new clients in offshore and nearshore locations, ensuring their success. Currently serving as the Sales and Solutions Architect for CGS, leveraging expertise in optimizing systems and services to drive organizational growth and efficiency. Experience: Sales and Solutions Architect CGS - 2024 - Present • Spearhead the design and implementation of systems and services to optimize operational efficiency and client satisfaction. • Collaborate with cross-functional teams to identify and address client needs, ensuring alignment with organizational goals. • Develop innovative solutions to enhance service delivery and exceed client expectations. Director Of Training CGS – 2020-2024 • Led the successful launch of new clients in offshore and nearshore locations, driving their success through strategic planning and execution. • Developed and implemented training programs tailored to adult learners, resulting in improved performance and employee satisfaction. •Managed global training initiatives, ensuring consistency and effectiveness across diverse regions and cultures. Skills: •Adult Learning •Global Training •Business Process Outsourcing (BPO) •Systems Design and Implementation •Client Relationship Management •Strategic Planning •Cross-Functional Collaboration •Innovation and Problem-Solving
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