Joyce Landreth

Background

About Joyce Landreth

Proven information technology executive, known and valued for servant and high integrity leadership, fostering collaboration and building consensus and connections. Dynamic and motivated professional with a proven record managing projects from concept to completion. Skilled in building cross-functional teams and making critical decisions during challenges. Team leader experienced in cultivating professional, capable and responsive organizations. Ideal position is in a culturally diverse, university IT environment that leverages my skills, abilities and extensive experience in all levels of IT for the betterment of the department, division and institution. CORE QUALIFICATIONS • Over 35 years of experience in Information Technology with extensive knowledge and direct experience in all facets of user support and engagement, including service desk, desktop support, network operations, 24x7 call center and switchboard management, strategic planning, financial budgets and customer support • Almost 20 years of experience in Information Technology administration at a large, nationally recognized state university • Dynamic, customer-focused, self-motivated professional accustomed to working in fast-paced and ever-changing university Information Technology environment • Demonstrated ability to relate business goals and mission to Information Technology strategies and initiatives • Proven leadership skills and track record at creating and managing service project budgets and proposals • Proactive team player with negotiation skills necessary for crossing organizational boundaries to drive process improvement • Demonstrated capacity to lead by example and develop staff potential • Broad experience dealing with confidential data and sensitive issues