Justin John
Onboarding Project Manager - Customer Success at Zinrelo
Based in Pune, India
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Seniority
Other
Department
Other
Location
Pune
Industry
Technology; Information and Internet
Company size
73
Contact information
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j•••••••@zinrelo.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Justin John
Customer Success & Technical Project Manager with over 8 years of experience delivering exceptional value in SaaS environments across diverse industries, including healthcare, field service, backup solutions, and loyalty management. Adept at managing end-to-end account lifecycles, from pre-sales to implementation and renewal, with a focus on driving customer satisfaction, retention, and upsell. Proven ability to lead cross-functional teams, develop strategic initiatives, and enhance product offerings to meet client needs and exceed expectations. Recognized for a customer-centric approach, technical proficiency, and a track record of achieving significant improvements in customer engagement and business outcomes.
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