Justin Richardson

Background

About Justin Richardson

With over nine years of work experience, I am a project manager who specializes in software as a service (SaaS) and strategic tech integrations. I am passionate about facilitating tech projects that enhance the efficiency, communication, and performance of both internal and external stakeholders. I currently work at BenchConnect, a platform that connects hospitality talent with flexible work opportunities across Compass Group's network of food service and support service brands.At BenchConnect, I am the facilitator of strategic projects pertaining to tech integrations with both internal Compass Group entities and with our third party vendors and partnerships. I have built extensive automated communication systems to assist in all stages of daily operations and special situations through Intercom, a customer messaging platform. I have also created robust interconnected series of bots to assist in daily operations and for reporting purposes using outside of the box processes through Intercom data points. Additionally, I am the owner and admin of all tech based services that the team utilizes for performer acquisition, engagement, and retention, such as Slack, Calendly, Zendesk, Notion, Zoom, Google products, and Microsoft Office products. I have demonstrated strong skills in written communication, subject matter expertise, and stakeholder management throughout my role.