Karin Beutel
Customer Service Representative at Orlando Food Sales
Based in New York, United States
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Seniority
Staff
Department
Customer/Client Service
Location
New York
Industry
Food and Beverages
Company size
37
Contact information
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k•••••••@orlandofoods.com
Phone
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Background
About Karin Beutel
With over eight years of experience in Customer Success and User Experience, my journey has focused on enhancing the customer journey and ensuring satisfaction. My role has been integral in managing key relationships and facilitating the resolution of complex issues through a Tier 3 Service Desk. I have consistently delivered exceptional support for an international, multi-language safety-of-life mobile app. From guiding customers through pre-contract phase to optimizing product implementation phases, I employ data-driven insights and creative strategies to drive growth and elevate customer satisfaction. Collaborating closely with cross-functional teams including engineers, developers, marketing, executives, B2B sales, and distributors, I identify customer needs and cultivate a unified vision. As a liaison between international and U.S. sales teams, I maintain a strong executive presence, inspire confidence, and nurture relationships crucial for business success.
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