Karl Jacques

Background

About Karl Jacques

Experienced and adaptable Site Reliability Specialist with a strong background in maintaining and optimizing live infrastructure across cloud (AWS, Azure) and on-prem environments. Passionate about building reliable systems through automation, observability, and robust CI/CD practices. I bring years of hands-on experience in the online gaming industry, with a self-taught mindset that drives quick learning and continuous improvement. Skilled in infrastructure as code (Terraform), incident response, cost optimization, and cross-functional collaboration. I actively contribute to team growth through mentoring, technical documentation, and knowledge sharing. I also work closely with security and legal teams to ensure compliance and enforce best practices. I thrive in dynamic environments and enjoy the constant evolution and challenge that comes with delivering high-quality, scalable, and resilient systems.