Kazuhiro Imura

Background

About Kazuhiro Imura

PROFESSIONAL SUMMARY Product & Project Management leader with 10 + years’ experience delivering digital products, AI/ML solutions and large-scale cloud transformations across weather-tech, e-commerce, telecom and automotive domains. Repeatedly drives 0→1 launches, migrates global contact centers to AWS, and scales consulting engagements (grew a project from 2 to 15 consultants) while leading multicultural teams of up to 25 engineers across Japan, the US and Asia region. CORE COMPETENCIES • Product Strategy & 0→1 Delivery • Project / Program Management (Agile & Waterfall) • AI Conversational Platforms & Speech Analytics • Cloud Architecture (AWS, Serverless, Data Lakes) • Business Process Re-engineering (BPR) • Stakeholder Management & Pre-sales • Multicultural Team Leadership & US Assignment TECHNICAL STACK Python, JavaScript, Java, PHP / AWS (Amazon Connect, Lambda, API Gateway, DynamoDB, RDS, Fargate)/ NLP (LSTM, Word2Vec)/ Distributed Storage & Cloud-Native Data Platforms PROFESSIONAL EXPERIENCE Dolbix Consulting, Inc. — Manager, Digital Transformation May 2023 – Present | Tokyo • Lead BPR initiative for an automotive company’s used-car business; identified bottlenecks, redesigned end-to-end processes, and expanded delivery team from 2 to 15 members through trusted-advisor sales. • Assessed legacy processes, systems and data to validate feasibility and ROI of an integrated planning SaaS for seafood logistics. Rakuten Groups, Inc. — Project Manager, Conversational AI Jun 2022 – May 2023 | Tokyo • Deployed AI IVR across telecom, finance and travel units; directed 25-member mixed vendor team, cutting call-handling costs. • Implemented speech-analytics platform to automate reporting and visualise agent KPIs for telecom call centres. • Built chatbot platform for mobile super-app, enabling rapid bot rollout by multiple group companies. Weathernews Inc. — Product Manager / Engineering Manager / R&D Lead Apr 2013 – Jun 2022 | Chiba, JP & Oklahoma, US • Modernised three-site, 300-agent contact centre: migrated analogue PBX to Amazon Connect, built serverless analytics, enabling data-driven ops. • Managed US-based R&D:(1) autonomous offshore weather-observation prototype;(2) AI assistant delivering voyage guidance for shippers. • Architected 1 PB / year weather-data lake, balancing on-prem vs. cloud cost & performance. • Launched vessel-monitoring service (Android & Web) from concept to production, owning full SDLC and vendor selection.