Kemalcan Sertcan
İletişim Merkezi Takım Lideri at Webhelp
Based in Istanbul, Turkey
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Seniority
Manager
Department
Customer/Client Service
Location
Istanbul
Industry
Outsourcing and Offshoring Consulting
Company size
29K
Contact information
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k•••••••@webhelp.com
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Background
About Kemalcan Sertcan
I am a final year student at Yıldız Technical University, Department of Physics. Between May 2018 and August 2021, I worked as a part-time customer representative and Backoffice at Domino's Pizza Webchat at Webhelp Call Center. In this role that I started as a customer representative, I was promoted to Team Leader in August 2021. My active team leadership continues. I am a team leader with multi-project management at Webhelp. I led the team in Webchat, Inbound, Outbound and Sales projects in Webhelp. I developed myself in communication, team management, multi-business management. Projects that I lead the team; Domino's Pizza Webchat Royal Canin Teb Cetelem Piyango Sepeti Mey Diego Inbound Mey Diego Outbound Ozan SuperApp Isfanbul
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