Ken Pearson
Senior Vice President of Global Capacity Planning & Wfm at Itelcx
Based in Auburn, United States
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Seniority
Vp
Department
General Business & Management
Location
Auburn
Industry
Outsourcing/Offshoring
Company size
2.2K
Contact information
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k•••••••@itelinternational.com
Phone
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Background
About Ken Pearson
Global Executive Leader with 30 years expertise transforming teams strategically while leading them tactically for business optimization and growth. Strong BPO + Client side shared services leadership including global workforce management, business analytics, training & quality. Highly skilled in running Contact Centers overseeing workforce management teams, operations, and innovative projects. Record of success leading global expansion, contract management, client development, large-scale initiatives, and process standardization. Cross-functional leader adept in solving problems and inspiring teams to success while achieving world class results under budget.
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