Ken Zhou

Background

About Ken Zhou

With over 10 years of hands-on experience in system and network administration, I specialize in the deployment, maintenance, and support of enterprise IT infrastructure. I am a VMware Certified Professional and a Cisco Certified Network Associate (CCNA), with extensive experience managing multi-site data centers, supporting 100+ physical servers, and servicing users. My career includes successful post-cyber incident recovery and infrastructure rebuilds, as well as on-prem to Azure cloud migration projects. I provide Tier 3/4 support, excelling in high-level troubleshooting and root cause analysis. Driven by a genuine passion for technology, I’m self-motivated, quick to adapt, and thrive in high-pressure environments. I take pride in my ability to respond swiftly to critical incidents while collaborating effectively with cross-functional teams.