Kimberly Baxa

Background

About Kimberly Baxa

I’m a healthcare financial leader with deep experience in managing full revenue cycle operations, particularly in hospice, palliative care, behavioral health, radiology, physician practice, hospital, and post-acute healthcare settings. Over the years, I've developed a strategic approach to overseeing the entire revenue cycle, from billing and claims processing to denial management and collections. I’ve worked hard to create and implement scalable processes that improve efficiency, increase collections, reduce bad debt, and keep operations running smoothly. My focus has always been on finding practical solutions that make a real difference for the organization and the teams I support. My distinguished career includes key achievements, including the following: • Increased net patient revenue by 300% and added $240K through improved provider on-boarding and monthly “coffee talks.” • Saved $700K by shifting authorizations to the revenue cycle, thus cutting denial rates by 95%. • Secured $136K by negotiating reimbursement contracts with BCBS and Capital Health Plan. • Boosted productivity by 70% by centralizing operations, restructuring intake, expanding the team, and outsourcing coding. Leading teams has been one of the most rewarding parts of my career. I’ve built and guided high-performing teams, helping them navigate the complexities of revenue cycle management while improving overall performance. I’ve also played a key role in establishing standard operating procedures (SOPs) that strengthen day-to-day operations and communication. Working closely with executive leadership, I’ve contributed to major initiatives, including integrating new EMR systems and improving reimbursement accuracy. My goal is always to support my team and ensure we meet both operational and financial targets. Data and compliance are also major aspects of my work. I’ve used data analytics to improve decision-making and drive better financial outcomes. Ensuring compliance with CMS, HIPAA, and industry regulations has been a constant priority, and I’ve helped teams navigate these requirements while improving overall efficiency. Through it all, I’ve remained focused on building strong relationships and helping teams succeed in a complex and fast-paced healthcare environment.