Laiba Babar

Background

About Laiba Babar

A customer focused professional who possesses a strong sense of urgency with regard to client satisfaction. I have superb interpersonal and communication skills, coupled with excellent relationship building capabilities and excellent negotiating abilities. I am someone who has a track record of creating a work culture that rewards teamwork and cooperation. As an experienced individual I fully understand the importance of appearance and behavior in creating a positive impression in any face to face role, this is why I work hard at appearing professional, well dressed and well spoken. • Understanding of and commitment to the implementation of equal opportunities. • Able to adapt tone, language and style for different customers and situations. • Remarkable experience in providing excellent customer service • Motivational and credible with highly effective interpersonal skills. • Highly commercial and committed to quality and innovation. • Decisive and forward thinking, with strong vision and strategic capability. • Excellent oral communication and problem solving skills • Remarkable ability to listen and respond effectively to repetitive questions • Developing customer service procedures, policies & standards. • Knowledge of phrases and keywords that can generate a customers' confidence. • Meeting customer expectations in areas such as timeliness, quality and consistency.