Lakeisha Williams
Program Coordinator at Isigma Group Consulting
Based in Fort Worth, United States
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Seniority
Staff
Department
Operations
Location
Fort Worth
Industry
Professional Training and Coaching
Company size
4
Contact information
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l•••••••@training.isigmagroupconsulting.com
Phone
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Background
About Lakeisha Williams
I am a highly skilled operations professional with 20+ years of experience in customer engagement and process improvement. My passion and drive for building and maintaining strong relationships with my clients has made me an invaluable asset to any organization. I have a proven track record of successfully managing client relationships and implementing effective CRM strategies. My expertise in customer engagement has helped me create personalized experiences for clients, resulting in increased customer satisfaction and retention. As a client onboarding specialist, I have developed streamlined processes that ensure clients are onboarded efficiently and effectively. My focus on process improvement has helped my clients retain at least 80% of their existing client base. My project management skills have been instrumental in successfully leading complex initiatives from start to finish. My ability to manage multiple projects simultaneously while maintaining attention to detail has helped me deliver high-quality results.
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