Lanesa Walker
Technical Support Specialist at Foundever
Based in Shreveport, United States
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Seniority
Staff
Department
Information Technology
Location
Shreveport
Industry
Outsourcing and Offshoring Consulting
Company size
103K
Contact information
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l•••••••@foundever.com
Phone
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Background
About Lanesa Walker
At General Dynamics Information Technology, my focus was on optimizing customer support by swiftly addressing calls and streamlining chat interactions. Our team consistently exceeded performance benchmarks, thanks to our proficiency with Salesforce CRM and an unwavering commitment to service excellence. With a knack for people management and an expertise in contact centers, I've thrived in high-pressure environments, expertly handling multiple tasks with finesse. My goal is to continue leveraging these competencies to enhance customer experiences and contribute to the success of dynamic, customer-centric teams.
Decision-makers
Other people at Foundever
- RSStaff
Robert Skinner
Customer Service Representative · Customer/Client Service
- TSStaff
Theresa Sutherland
Sales and IT · Sales & Business Development
- TJStaff
Thaís Jesus
Coordenador De Marketing · Advertising & Marketing
- BLManager
Benoit Lacaze
Chargé De Clientèle · Customer/Client Service
- CFManager
Charlene Frans
Team Manager · General Business & Management
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