Laura Comstock

Background

About Laura Comstock

With over 20 years of dedicated experience in training and development, organizational design, and change management, the role of Director of Branch Success at Sente Mortgage is committed to driving exceptional growth and performance across the branches. The architect of a comprehensive 60-day onboarding program, a pivotal initiative immerses new employees in culture, upholds rigorous best practices (including 5 Star Service), and builds vital business acumen, resulting in remarkable increases in retention, satisfaction, and productivity. Additionally, all new branch acquisitions and conversions are meticulously managed, orchestrating seamless transitions that prioritize the well-being of both clients and employees. Close collaboration with senior leaders and key stakeholders throughout the enterprise ensures that the learning strategy and curriculum are perpetually aligned with evolving business objectives and core competencies. As a certified strengths coach and a passionate diversity champion, a workplace culture that champions inclusion, fosters empowerment, and drives excellence is actively cultivated, allowing every individual to flourish and make meaningful contributions to the mission of transforming lives through the power of homeownership. Creator of a Performance-Driven Concierge Service: Engineering a high-impact concierge team that utilizes advanced data analytics and personalized communication to provide customized support, proactively mitigating distractions and allowing individuals to maximize their business development and sales efforts.