Liam Tufnell

Background

About Liam Tufnell

As a successful entrepreneur, I innovatively designed, financed, and grew a profitable motorbike sales and tour startup in Vietnam. Recently contributed to TUI’s Turkey Management Team, overseeing the operations and customer experience of over a million guests for Summer 2022. Most recently worked with Australia’s government to help organise some of its largest festivals in 2023. Documented success in managing teams to consistently surpass sales, customer service, NPS, and KPI targets, promoting repeat business and stakeholder satisfaction. Over eight years of successful management experience, leading by example and nurturing a culture of collaboration to drive team excellence. Demonstrated expertise in growing, developing, and managing diverse international teams across ten countries, resulting in increased operational efficiency and company growth. Excelling at propelling high performance and fostering a solution-orientated mindset through expert coaching, empowering teams to independently learn and perform. Implements a growth mindset, exceptional decision-making, and senior management-level conflict resolution capabilities, leading to streamlined operations and cross-department collaboration. Established a strong record of success in project delivery, with a focus on exceptional organisational and coordination capabilities, ensuring the efficient and effective implementation of the project's full life cycle. Orchestrated end-to-end supplier management for large-scale events and complex operational delivery, overseeing strategic planning, recruitment, contract management, and stakeholder engagement. Leveraging a deep understanding of public relations, marketing, and data analysis, I consistently employ a strategic mindset to optimise system improvements, facilitating organizational success.