Luis Almazan
Toc Analyst Ii at New York City Office Of Technology & Innovation
Based in New York, United States
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Seniority
Staff
Department
Information Technology
Location
New York
Industry
IT Services and IT Consulting
Company size
1.1K
Contact information
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l•••••••@nyc.gov
Phone
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Background
About Luis Almazan
I have over 20 years of experience in the IT sector, working with global clients in the banking and trading industry, and delivering high-quality customer service and support. In my previous role as the Lead Service Desk Analyst at Fixnetix, a DXC Technology Company, I managed a team of analysts and engineers, and ensured the optimal performance and availability of our market data, trading access, and risk management technologies. I also collaborated with senior management, third-party vendors, and internal stakeholders to provide reports, analysis, and feedback on our service delivery and improvement. I am passionate about staying updated on the latest trends and developments in the IT field, and I strive to exceed customer expectations and satisfaction.
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