Manpreet Dhillon

Background

About Manpreet Dhillon

Operations Leader with 6+ years of experience driving performance, efficiency, and client satisfaction in both traditional and automated environments. Currently managing operations at an automation site, where I oversee system performance, troubleshoot issues, and collaborate with cross-functional teams to ensure seamless execution. Client Relations – Build strong, collaborative partnerships to align on goals and deliver consistent value. Strategic Response – Proactively address operational challenges with data-driven solutions. Startup Leadership – Lead new site and client startups, ensuring alignment with timelines, budgets, and business objectives. Customer Collaboration – Work closely with clients to meet and exceed service expectations. Process Design & Implementation – Develop and enforce SOPs to streamline warehousing, order fulfillment, and shipping. Team Development – Recruit, train, and coach teams to drive performance and foster a culture of accountability. KPI Management – Monitor key metrics to identify trends and implement continuous improvement strategies. I’m passionate about operational excellence, innovation, and building resilient teams that thrive in dynamic, high-tech environments.