Marcus Connell

Background

About Marcus Connell

Experienced food service manager of 20+ years relocating to Rochester, N.Y. between April of 2019 to August of 2019. I desire to continue employment within a fast paced service environment that allows me to draw from my years of experience to the benefit of my employer, as well as to appeal to current and potential customers and retain them through excellent service and outstanding quality.My summary of experience is as follows: hiring, training, educating on standard operating procedures and developing employees regularly; writing employee and management schedules; ordering, receiving, storing and merchandising product; monitor sales and implement methods to increase them where possible; monitor loss and curtail where possible by use of reports and observation; perform inventories and assess the outcome to improve upon the existing operation; gain and retain knowledge in all areas of the operation to assist when needed; production of various foods and baked goods accordingly as specified by company SOP; provide exceptional customer service wherever possible, establishing good relations, rapport and genuine satisfaction; frequently multitask, organize and implement time management procedures to accomplish goals daily; general and detailed cleaning of work areas based upon a planned schedule; ServeSafe certified and knowledgeable about food safety practices, food borne illness prevention and sanitation, ensuring to pass that knowledge down to all employees.