Maria Ibraham

Background

About Maria Ibraham

Twenty Two years of Collection Industry Experience with fifteen of those years being in a Training and Development Professional role.*Fifteen years of experience in analyzing, designing, developing, and implementing training materials relating to technical training, standard operating procedures (SOP's) necessary to comply with financial servicing Federal Laws, State Laws, and client guidelines for financial servicing call center industry.*Professional candidate committed to quality customer service, problem resolution, and achieving optimal results.*Highly motivated individual who possesses excellent written and oral communication, leadership, and teamwork abilities.*Very well organized with excellent prioritization and multi-tasking abilities.*Creative problem solver and adaptable to ever changing priorities and fast-paced environments.*Looks forward to new challenges and opportunities to use knowledge, skills and experience to contribute to the success of an organization.