Mark D. Jackson

Background

About Mark D. Jackson

Results-driven professional with proven success in Systems Optimization and Strategic IT Solutions. Strong experience managing server infrastructures operations across Windows platforms. Effectively plan, install, configure and optimize IT infrastructures to achieve high availability and performance. Proven ability to create and deliver solutions tied to business growth, organizational development and systems optimization. Skilled problem identifier and troubleshooter. Comfortable managing systems, projects and teams in a range of IT environments. Repeated success directing IT projects from inception to execution, strategically allocating resources and delegating tasks to achieve on-time delivery. Expertly manage technical support operations, diligently troubleshooting issues to identify root causes and prevent recurrence. Process improvement champion with a history of implementing new procedures and technologies to strengthen security posture, enhance operational efficiency, and control costs. Experience providing cradle-to-grave management over large-scale IT implementations. Excel at liaising between business and technical areas to achieve on-time, on-budget and on-spec project completions. Able to merge customer and user needs with business requirements, budgetary restrictions and logistical considerations to meet project deliverable's.