Mark Huerta
Technical Support Specialist at Ibex
Based in San Antonio, United States
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Seniority
Staff
Department
Information Technology
Location
San Antonio
Industry
Outsourcing/Offshoring
Company size
24K
Contact information
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m•••••••@ibex.co
Phone
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Background
About Mark Huerta
Maintain strict confidentiality • Able to maintain a flexible, calm demeanor • Proven to maintain a positive attitude • Proven to have good interpersonal communication skills and be able to work across company departments • Required to maintain focus in an environment with noise and other distractions • Maintain a flexible, calm demeanor • Ability to hear and speak clearly to effectively triage/assign escalated issues using tools provided • Proven to stand/walk for long periods of time • Proven to commit to attend mandatory training • Able to provide one-on-one guidance with physicians, nurses, front desk staff as well as techs and other staff members to assist with questions • Act as a point of escalation contact
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