Mark Leung

Background

About Mark Leung

For over 18 years, I've been coaching thousands of leaders in Business Design, blending strategy with design thinking to foster new value creation. My expertise spans Fortune 500 companies to SMB; business units to back-office operations. Here’s what I’ve learned: Your people hold millions in untapped opportunities. These might be overlooked customer insights, disruptive ideas, or unexplored strategies - breakthroughs waiting for the right conditions to be unleashed. I am passionate about enabling innovation agency, transforming creative potential into tangible business impact at every level of the organization. Success Stories:+ Health & Beauty: Unlocked $30 million in 30 days to drive business profitability.(Global Supply Chain)+ Healthcare: Elevated funding from $6 million to $60 million by transforming the Chemotherapy patient experience.(Capital Projects)+ Telecommunications: Refocused the business strategy to accelerate growth from $20M to $80M.(Executive Team)+ Consumer Electronics: Developed a customer-centric culture to decentralize new product development and expand product pipelines.(Product Management)+ Banking and Finance: Catalyzed an inclusive culture to attract, develop and diversify the executive leadership team.(Wealth Management) As the founder of Ittoma, I focus on helping leaders and their teams: 1. Align on the right problems to solve; 2. Co-create new possibilities; 3. Activate ideas to create impact; It's all about focusing people and energy towards a vibrant future. Before Ittoma, I held senior roles at the MaRS Discovery District, responsible for enhancing innovation readiness across corporates and governments. I led the Business Design Lab at the Rotman School of Management, developing the next generation of innovation ready business leaders. My expertise includes design thinking, innovation strategy, leadership, organizational design and development. Clients include: Estee Lauder Companies, P&G, GE, AMEX, United Health Group, VF Corporation, TD Bank and Telus Corp. Let’s make transformative change happen together. Connect with me to discuss how we can drive impactful innovation in your organization!